Session Description 

Delve into a strategic exploration into the crucial aspect of talent acquisition and retention within the cafe industry. Learn proven methods and best practices tailored specifically for cafe owners seeking to attract and retain top-tier staff. From crafting compelling recruitment strategies to fostering a supportive work environment, this session offers actionable insights to empower cafe owners in building a strong and committed team. Elevate your understanding of human resource management and gain the competitive edge needed to thrive in today’s dynamic hospitality market.

Speakers

Leon Kennedy – CEO, Mulberry Group
Kai Ogura – FOH Culture Manager, Market Lane Coffee

Host

Wendy Hargreaves