Session Description 

Step into the realm of operational excellence as we delve into the art of mastering workflow efficiency specifically tailored for cafe owners. In this enlightening session, discover proven strategies and innovative techniques designed to streamline every aspect of your cafe’s operations, from order fulfilment to inventory management. Learn how to optimize staffing levels, leverage technology, and design ergonomic layouts to maximize productivity and minimise waste. Whether you’re a seasoned cafe proprietor or a budding entrepreneur, this session promises actionable insights and practical tips to help you unlock the full potential of your cafe’s workflow, paving the way for enhanced customer satisfaction and sustained business success.

Speakers

Charles Skadiang – Director, Melbourne Coffee Academy
Leo Kavanagh – National Account Manager, Black Bag Roasters
Brett Bolwell – CEO, Barista Equip
Adèle Winteridge – Director – Foolscap Studio

Host

Wendy Hargreaves